General Event Terms And Conditions And Refund Policy
IMPORTANT! THE COMPLETE TICKET (paper or email) FOR THE RELEVANT DAY MUST BE PRESENTED TO GAIN EVENT ENTRY. ENTRY WILL BE DENIED SHOULD ANY PART OF THE TICKET NOT BE PRESENTED. THE PURCHASE OF A TICKET TO GAIN ENTRY TO Penwortham Arts Centre (PAC) CONSTITUTES ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS PURSUANT TO WHICH Penwortham Arts Centre (PAC) IS PREPARED TO GRANT ENTRY TO THE VENUE AND THE EVENT.
1 The ticket is purchased for the Event. The date of the Event and/or the support programme may be subject to change by the Event Organiser or Penwortham Arts Centre ‘PAC’ will have no obligation to refund monies or exchange the ticket. Ticket holders agree that should the date of the Event alter, their ticket(s) will be issued for the altered date(s) of the Event in which case no refunds or exchanges will be available. The ticket shall remain at all time the property of ‘PAC’ which has the right to recall the ticket at any time on reasonable grounds. ‘PAC’ is unable to offer refunds or exchanges in respect of tickets purchased unless the Event is cancelled due to any circumstance(s) for which ‘PAC’ is covered by its relevant insurance cover.
2 Tickets are not transferable to other events.
3 Child tickets are for children aged 15 years and under at the time of the Event. ‘PAC’ reserves the right to require photographic evidence of proof of age.
4 Children using a child ticket must be accompanied, and supervised at all times, by a full paying adult. Each full paying adult may bring up to a maximum of four children. Each child ticket must be of the identical status to that of the ticket presented by the accompanying adult.
5 ‘PAC’ reserves the right to refuse admission and to remove persons from the Venue who do not comply with the Venue rules or these terms and conditions, who represents a security risk, nuisance or annoyance to the staging of the Event or who have in his or her possession prohibited items, which shall include but not be limited to alcoholic beverages, illegal drugs, chemicals of any kind, glass bottles, barbeques, ladders, laser pens, weapons or any offensive materials in whatever format.
6 Smoking and vaping are strictly prohibited in any of the Venue’s grandstands.
7 CCTV and film cameras may be present at the Venue, this includes filming by the police or security staff carried out for the security of visitors, and filming and/or photography by Event Organisers. By purchasing a ticket to the Event and/or attending the Venue you give your express consent to all such filming and to your actual or simulated likeness being included within any film, photograph, audio and/or audio visual recording (“Footage”), all rights in which will be owned by ‘PAC’, the Organiser or the relevant third party. You also agree that any such Footage may be used by SCL or the Organiser in any and all media for any purpose at any time throughout the world, including (with the exception of CCTV or security Footage) for commercial purposes, such as merchandising or DVDs, without payment or compensation to you. If you wish to withdraw such consent please contact the ‘PAC’ [email protected]
8 ‘PAC’ will not be liable for any loss, injury or damage, howsoever caused, to ticket holders or their property (“Loss”) except where and only to the extent that any such Loss is caused by the negligence of ‘PAC’, its employees or authorised agents.
9 During the Event the noise level may be very loud within the Venue. In particular ticket holders are advised to wear hearing protection during races and live concerts (if any) to reduce the risk of hearing damage.
10 ‘PAC’ will not be liable for any delay in performing its obligations as a result of fire, flood or similar natural disaster, strikes, industrial disputes, abnormally inclement weather, war, acts or threats of terrorism, governmental order or decrees or any other cause beyond its reasonable control.
11 In the interests of public safety, ‘PAC’ reserves the right to request ticket holders to leave the Venue at any time for safety reasons or immediately after the Event. No admission or re-admission after the end of the Event.
12 Please keep this ticket safe and in good condition as a duplicate ticket will not be issued if it is lost or stolen and a defaced or illegible ticket may become invalidated. ‘PAC’ will not be liable for any lost or stolen tickets, and are not obliged to re-issue such lost or stolen tickets.
13 These terms and conditions shall be governed by English law and the parties shall submit exclusively to the Courts of England. Your statutory rights are not affected